Gaming company, Coolbet, has partnered with player engagement experts, Enteractive, to enhance their reach within the Latin American market. This strategic alliance will prioritize re-engaging registered users who are yet to make their initial deposit, alongside recapturing dormant players.
Utilizing a personalized phone call approach, Enteractive will directly connect with these individuals, bolstering Coolbet’s current customer relationship management strategies. This method boasts a successful history of transforming inactive users into active participants.
Julija Moisenko, leading Marketing Operations at Coolbet, conveyed enthusiasm for the joint effort, emphasizing Enteractive’s unique player engagement system as a significant advantage in the competitive industry. Concurrently, Andrew Foster, directing Business Development at Enteractive, stressed their dedication to closing the divide between iGaming companies and their users through authentic, individual dialogues.
Held strong belief that our experienced player support staff would be a key strength in enhancing Coolbet’s user acquisition and loyalty.
When aiming to build a successful player journey and optimize profits, it hinges on engaging customization, enduring approaches, a smooth user interface, and attractive bonuses. Each touchpoint presents an opportunity to elevate the brand encounter and push conversions or retention – every aspect matters.
Regarding strategic decisions, Swedish game creator Gaming Corps recently joined forces with Coolbet.
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