GamingEvaluations is bolstering its dedication to user security with a fresh approach to conflict resolution. They’re launching an impartial mediation service, with the goal of fostering a more secure online gaming space for all. This structured system is intended to empower players with a more potent voice and a more transparent route to finding solutions.
A key takeaway is that GamingEvaluations’ mediation service has the authority to deliver legally enforceable rulings for close to 250 Malta Gaming Authority (MGA) accredited gaming platforms. This translates into tangible repercussions for platforms that fall short of treating players equitably.
Duncan Garvie, on behalf of GamingEvaluations, underscored their commitment to prioritizing players. He views this new mediation service as a logical progression of their mission to make online casinos safer and more enjoyable.
By providing this robust mediation service, GamingEvaluations is taking a firm position as a consumer advocate within the online gaming realm. This, coupled with their already stringent casino evaluation procedure, demonstrates their seriousness in cultivating a more open and responsible industry.
This year, we launched a significantly improved process for managing grievances. Our focus is on ensuring our users receive fair treatment and experience a sense of security.
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